AMSA Standard Terms.

  • The suspended account must have had 180 active selling days in order to be enrolled in AMSA Standard.
  • If an AMSA Standard member’s selling account is suspended and it discovered the account did not have 180 consecutive selling days, then the seller must enroll in AMSA Health and pay the back-membership dues in order to receive no-cost reinstatement services.
  • Seller Accounts that have been suspended for Fraud, or Bad Actor designation do not qualify.
  • Seller accounts that are suspended for being related to another (2nd) suspended Amazon account do not qualify for no-cost reinstatement.
  • Sellers Suspended for fraud do not qualify for no-cost reinstatement
  • All Membership types include no-cost reinstatement services for a maximum of 3 suspensions per year, from date of membership.
  • Sellers must make all reasonable efforts to comply and coordinate with an AMSA Professional on reinstatement.
    • Have team viewer open at the times designated by the AMSA Support team.
    • Have your seller account open and be logged in and ready for AMSA Support.
    • In a 2nd tab, have the email account associated with the selling account open.
    • Begin preparing the requested documents for the issue, or Asins that were in your suspension notice. 
    • Documents should be uploaded into your AMSA Member Portal only.
    • Documents need to be clear and readable and meet the criteria of the request.
    • Be honest with the AMSA Support Professional.  Its critical.  Please don’t deceive the AMSA support person.  If it is discovered your reinstatement appeals have contained inaccuracies that were knowingly provided by you, we reserve the right to limit our involvement in presenting further inaccurate information to Amazon.  We are like your doctor or lawyer, for us to best help you, we need you to be brutally honest with us.
    • AMSA Standard members who have been reinstated no longer have 180 selling days and therefore must enroll in AMSA health in order to continue receiving no cost reimbursement services. 
  • No Reinstatement is Guaranteed.